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FIFTH (and last) of a SERIES
“Profitable Sales Management – for Managers AND Salespeople”
Vol. 3 No. 5 - - April, 2005– “What if, in Spite of the Best Efforts …”
“The best laid plans of mice and men gang aft agley (often go awry)”
-- Robert Burns(To a Mouse)
So, after all of the effort that has gone into recruiting, hiring, managing, and remediation, we are faced with the unpleasant realization that things are just not going to work out with our salesperson in our environment. “What’s a Mother to do?”
Even as we struggle with our disappointment, we must not consider the effort to be a failure if we:
1. Take decisive action quickly
2. Incorporate the experiences in our “lessons learned.”
Take decisive action quickly.
There are hundreds, if not thousands of books and articles (and legislation) describing the “proper” means of letting someone go. We won’t get into those here. Suffice to say, you will need to “bone up” on the “letter of the law.”
After those considerations are met, try to accomplish the task quickly, without burning bridges if possible.
Assure the person that they will get no worse than a “neutral” reference. (I mean, what good will it do YOU for anything else?)
Incorporate the experiences in our “lessons learned.”
Go back to all of the steps involved in the hiring process. Was there a point where we could have/should have known that there might be issues with this person in our environment? If so, change the process and do better the next time.
Again, “hire slowly, fire quickly.”
"There are two tragedies in life: one is not to get your heart's desire. The other is to get it."
- - George Bernard Shaw
Next issue: Be on the lookout for next issue of “Roadmap …” entitled, “Allowing Your Sales Process to Flower”
Until then, Good Selling! |